USB Company

Beware of Vistaprint Scam

We recently took delivery of some books from Amazon, with those came a couple of vouchers. One of them was from Vistaprint which offered “free” stamps. Their targeting was spot on as we just thought about ordering some stamps so we went ahead and ordered the “Free” one and another one from their range. Two weeks later the stamps arrived and it was all looking good.

But.. a month later an unidentified charge appeared on our bank statement, it was a payment of £9.95 with the reference clubprem.com. We had never had anything with them to do so we called the bank and they told us this was a charge from Vistaprint and of course the charge was irreversible. So we called them and right enough when we ordered the “Free stamps” we had to pay for postage with our credit card and apparently there was some very small print there stating that we agreed to subscribe to clubprem if we ordered these stamps. Certainly we did not see any of these small prints and we have got nice big computer screens..

It makes us wonder how big companies like Vistaprint are allowed “lure” customers into these traps, it also surprise us that Amazon being on the forefront of e-commerce engages into business activities with dubious companies such as Vistaprint.

We can imagine many people don’t even take notice of such a small charge, luckily we did and manage to cancel the subscription. It definitely teached us a lesson so people beware of these stunts from Vistaprint or others that are offering “good deals”

Here at USB Company we would never engage in such activity, we believe in honesty and straightforward communication. Imagine luring our customer into a subscription for promotional Usbs now that’s silly….

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56 Comments to Beware of Vistaprint Scam

  1. Lee's Gravatar Lee
    November 11, 2011 at 4:12 pm | Permalink

    Total nightmare company. Ordered some business cards in good faith and it took me up until yesterday to notice 4 months worth of 5.94 taken from my account. All they would say when I contacted them is, sorry you signed up for this service when I remember only to well being extra careful not to tick any boxes during the transaction. Total thieves that in my opinion should not be allowed to operate. If you plan on using this company proceed with extreme caution!

    Lee

  2. brown's Gravatar brown
    May 17, 2012 at 6:03 pm | Permalink

    Thanks for the warning. I very nearly fell in to the trap.

  3. valdir's Gravatar valdir
    May 28, 2012 at 11:15 am | Permalink

    BEWARE OF THESE CROOKS, THEY TRICK YOU INTO THEIR VP REWARDS PROGRAMME AND IF YOU ARE UNLUCKY LIKE MYSELF, YOU WILL BE CHARGED A MONTHLY FEE FOR YEARS UNTIL YOU REALISE , I WAS CHARGED FOR NEARLY 3 YEARS . WISH SOMEONE WOULD SHUT THESE CROOKS DOWN

  4. Tom Dickie's Gravatar Tom Dickie
    June 12, 2012 at 10:09 am | Permalink

    Hi thanks for warning I nearly fell into the trap also. They have included so many pop up traps in the completion of the business card design and additional offers it is so easy to overlook one of these constant payment conditions. It was when I arrived at the checkout I had reservations as I like to use paypal and not give my card details to anyone else. Once bitten.
    It is time the banks required special clearance for ongoing auto payments I had similar problems with CIGAREX and had to cancel my card to stop payments being taken and the attitude when I contacted them was quite amazing they see nothing wrong in what they do.
    Thanks again Be vigilant

  5. Andrew's Gravatar Andrew
    July 6, 2012 at 10:37 am | Permalink

    Beware of Vistaprint Scam
    Ordered some Christmas cards from Vistaprint, and it took me up until yesterday to notice 6 months worth of £5.94 taken from my account. I remember only too well being extra careful not to tick any boxes during the transaction. Certainly I did not see any of these small prints and i have got nice big computer screen. I emailed them and they did not reply, eventually I telephoned them on the free phone number and canceled the subscription.
    Total nightmare company,total thieves that in my opinion should not be allowed to operate. If you plan on using this company proceed with extreme caution!

  6. Sandra's Gravatar Sandra
    October 22, 2012 at 9:38 pm | Permalink

    Thank you for your warning. Got an offer for Photoshop wall calendar in THE post but the website stated did not take me to the correct place. Dodgy! Won’t be getting my calendars through Vista!

  1. By on July 19, 2011 at 7:49 am

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